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HELPS

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Ordering
Shipping Policies
Payment & Prices
Returns and Refunds Policy
Terms & Conditions

ORDERING

You can place an order in our website or in AMAZON.COM by clicking here. We do not support order by phone, just order in website only.

SHIPPING POLICIES

Domestic Standard Shipping: Free Shipping in USA for orders over $35 and $4.95 for order below $35. All orders are shipped using the local postal service like USPS, UPS as our primary standard service carrier. Please allow 3-7 business days from ship date for delivery when choosing Domestic Standard Shipping. All orders will be provided with a tracking number through an email order confirmation upon shipping.
We are not responsible for lost, stolen or missing packages once they have are confirmed as "Delivered" by the local postal service website tracking system.
We are not responsible for refunding orders that are not delivered due to an incorrect address provided at checkout. We do not accept address change request once your order has shipped. We will gladly reship the order. You will be responsible for any additional charges that may occur. We reserve the right to pass on applicable charges, which include shipping and handling, as well as a 20% restocking fee, per order.
International Shipping - (USPS First-Class Package Shipping Service)
We support ship international orders outside United States. Please review this shipping fee table list to your region below.
first-class shipping
or click to this link below and refer to First-Class Packing International Service.
https://www.usps.com/business/prices.htm

PAYMENT & PRICES

Currently we only accept all major credit/debit cards by Paypal checkout. We do not save any credit cards information for your orders after send out. We do not accept shipping address is different with billing address. We need 24-72 hours to verify your payment when you place an order for the first time.

RETURNS AND REFUND POLICY

Requesting a Refund
To request a refund you need to send an email to sales@htcare.us .The email must include your emailed HTCARE INC receipt of your order, if you do not have your receipt include your full name, date of purchase and purchase method. If you buy it from Amazon.com, please contact them for refund.
In order to qualify for a refund the purchase must have been made within the last 30 days at the time of request.
For The 30 Day Money-Back Guarantee for international order and 14 Day Money-Back Guarantee, you will receive a full refund upon return of the unopened and sealed items in the original form of payment.
The Money-Back Guarantee is a onetime offer per customer.
HTCARE INC will only refund purchase checked out by HTCARE website. If you make a purchase with Amazon Checkout, please contact them for refund.

Returns
You may return any item purchased from HTCARE for any reason within 30 days of purchase. HTCARE INC will grant grace a period for shipping (14 business days for US and Canadian customers and 30 days for international customers). Please return to the address base on the shipping label pasted on package when you received your order.
Please note: shipping and handling charges are non-refundable. You are responsible for the cost of return shipping. HTCARE INC reserves the right, at its sole discretion, to reject any return that does not comply with the above requirements.

TERMS & CONDITIONS

1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on HTCARE's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials, use the materials for any commercial purpose, or for any public display (commercial or non-commercial), attempt to decompile or reverse engineer any software contained on HTCARE's web site, remove any copyright or other proprietary notations from the materials or transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by HTCARE INC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on HTCARE's web site are provided "as is". HTCARE INC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, HTCARE does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall HTCARE or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on HTCARE's Internet site, even if HTCARE or a HTCARE authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on HTCARE's web site could include technical, typographical, or photographic errors. HTCARE does not warrant that any of the materials on its web site are accurate, complete, or current. HTCARE may make changes to the materials contained on its web site at any time without notice. HTCARE does not, however, make any commitment to update the materials.

6. Links
HTCARE has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by HTCARE of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications
HTCARE may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

General Terms and Conditions applicable to Use of a Web Site.